Privacy Policy

This Privacy Policy explains how Social Lounge Holdings LLC (“Club Kava,” “we,” “us,” or “our”) collects, uses, and shares information when you visit clubkavaco.com, use our concierge at ask.clubkavaco.com (together, the “Site”), or otherwise interact with us. By using the Site, you agree to the practices described here.

Information you provide. When you email us or reach out through the Site, we receive the information you choose to share, such as your name, email address, and the contents of your message.

Concierge interactions. When you use our concierge at ask.clubkavaco.com, we process the questions, messages, and preferences you submit (for example, how you want to feel) so we can answer your questions and recommend drinks. Please do not share sensitive personal or health information with the concierge.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical and usage information, including your device type, browser, approximate location (derived from your IP address), pages viewed, and how you interact with the Site.

Cookies are small text files stored on your device that help websites function and remember preferences. The Site does not use advertising or cross-site tracking cookies, and we do not set non-essential cookies.

A limited number of strictly necessary cookies may be used by our hosting provider to load and secure the Site. Because we rely on privacy-friendly, cookieless analytics (described below), no consent banner is required for our current setup. You can still control or delete cookies through your browser settings at any time.

We use Vercel Analytics, a privacy-friendly analytics service, to measure traffic and understand how the Site is used in aggregate. It does not use cookies, does not track you across other websites, and does not collect personally identifying information. We do not sell any of this data.

Our concierge is an AI-powered assistant that answers questions about our drinks and menu. To generate responses, the messages and preferences you submit may be sent to and processed by third-party AI and infrastructure providers acting on our behalf. We use this information to operate and improve the concierge experience.

The concierge is provided for general and educational purposes only and is not medical, health, or professional advice. Conversations are not a substitute for guidance from a qualified professional.

• Operate, maintain, and secure the Site.
• Respond to your questions, requests, and messages.
• Understand and improve how the Site is used.
• Comply with legal obligations and enforce our terms and policies.

We do not sell your personal information. We may share information with trusted service providers who help us operate the Site (such as hosting, analytics, and the AI providers that power our concierge), when required by law, or in connection with a business transfer. Service providers are only permitted to use your information to provide services to us.

We keep information only for as long as needed for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or limit certain processing. To make a request, contact us using the details below. You can also manage cookies through your browser as described above.

The Site is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated policy.

Questions about this policy or your information? Reach us at clubkavaco@gmail.com.